Sky Customer Service Number – 0844 324 0299

Calls cost 7p per minute plus your phone companies access charge. We are not affiliated with this or any company listed on this website. Callers must be over the age of 18.

Call the Sky customer services number on 0844 324 0299This phone number will connect you to a member of Sky’s team. If you reach an automated menu, then simply select the options that are most relevant to your enquiry to be connected to the correct department.

Customers contact Sky on the phone mainly for technical assistance, account enquiries and billing enquiries. The most commonly cited technical issues are “slow broadband” and “Sky TV not working”. If you are experiencing a technical issue with your Sky broadband or TV, then call 0844 324 0299 or Freephone 0800 151 2747 and to speak to a Sky expert about your issue.

Useful Sky Numbers

You can call Sky between the hours of 8:30am and 11:30pm, 7 days a week.

Sky Contact Details

Contact Sky on 0844 324 0299

When you call 0844 324 0299 you may be connected to an ‘intelligent automated menu system’ which uses voice recognition to understand the nature of your enquiry.

Call Instructions

Sky customer service number

  1. Sky menu system: “Hi, you are through to Sky. So that we may help you as quickly as possible, please enter your home telephone number followed by the # key.”

*enter your home telephone number*

  1. Sky menu system: “Thanks. We’re just looking for your details now. To get you to the right place, I’d like to know a few things about your call. So, tell me in a few words, what is the reason for your call?”

*state the nature of your call. For example, ‘Sky TV’ or ‘Sky broadband’*

  1. Sky menu system: “About Sky TV / your reason for calling. Is that correct?”

*say yes or no*

You should then be connected to the relevant department.

If, however, you state a generic reason for calling, then the operator may ask you a few more questions to better understand your reason for calling. Answer these plainly, and you should be connected to the right department within minutes.

What is the Freephone number for Sky?

For free technical support, you can call Sky customer services on 0800 151 2747 between the hours of 8:30 and 11:30pm, Monday to Sunday.

What is the best Sky internet contact number?

If you want to speak to a member of the Sky internet team, you can call 0844 324 0299 or Freephone 0800 151 2747, Monday to Sunday, 8:30 to 11:30pm.

What is the telephone number for Sky TV support?

The telephone number for Sky TV support is 0330 009 2817. You can also call 0844 324 0299 or Freephone 0800 151 2747 to speak to a Sky expert.

What is the customer complaints number for Sky?

To make a complaint with Sky, call 0844 324 0299 or Freephone 0800 151 2747.

Alternatively, you can write to Sky. Writing to Sky is a popular contact method for making a formal complaint. The address you need to write to can be found below:

Write to Sky

Sky Plc,
Grant Way,
Isleworth,
TW7 5QD,
UK.

Top Tip: We recommend that you send your letter via Recorded Delivery so that you can track your letter of complaint from the moment it gets collected.

Email Sky

The email address for Sky customer service is crsupport@sky.uk.

Top Tip: Sky usually responds to email enquiries within 48-hours. To reduce this time, send your email early in the morning and include the phrase ‘important’! in your subject.

Sky on Social Media

TwitterYouTubeFacebookGoogle Plus (Sky Sports HD)

Top tip: We recommend that you contact Sky on Twitter for customer service since Sky don’t usually respond to public comments on Facebook, YouTube or Google Plus.

Additional Sky Support

Sky has published online guides for customers. These can be found at:

Sky Q: https://www.sky.com/help/home/sky-q

Sky Plus: https://www.sky.com/help/home/sky-plus/sky-plus-your-account

Sky Talk: https://www.sky.com/help/home/sky-plus/sky-talk

Sky Mobile: https://www.sky.com/help/home/sky-plus/sky-mobile

Sky Apps: https://www.sky.com/help/home/sky-plus/sky-apps

Moving Home: https://www.sky.com/help/hub/moving-home/articles

Bills and Payments: https://www.sky.com/help/hub/your-account/bills-and-payments

Sky ID: https://www.sky.com/help/hub/your-account/sky-id

Sky’s Customer Service Infrastructure

Sky’s customer service infrastructure is vast. They operate several call centres in the United Kingdom, and several others across Europe. Sky’s UK call centre locations include Leeds, Dublin, Glasgow, Dunfermline, Newcastle, Sheffield and Stockport.

Addresses for these call centres can be found below:

Sky Dublin Call Centre

Sky Ireland
One Burlington Plaza
1 Burlington Road
Dublin 4
Reception: +353 (0) 1 669 7875

Sky Newcastle Call Centre

Wellbar Central
36 Gallowgate
Newcastle-Upon-Tyne
NE1 4TD
Tel: +44 (0)3442 41 41 41

Sky Sheffield Call Centre

Digital Campus
Sheffield
S1 2BP
Tel: +44 (0)3442 41 41 41

Sky Glasgow Call Centre

City Park Glasgow
368 Alexandra Parade
Glasgow
G31 3AU
0333 100 0333

Sky Dunfermline Call Centre

Carnegie Campus
Dunfermline
Fife
KY11 8GH
Tel: +44 (0)3442 41 41 41

Sky Leeds Call Centre

2 City Walk
Leeds
LS11 9AR
Tel: +44 (0)3442 41 41 41

Sky Stockport Call Centre

St Peter’s Square
Stockport
SK1 1DL
Tel: +44 (0)3442 41 41 41

About Sky

Sky is Europe’s leading entertainment company. They have 22 million customers, 57 million products, 11 million connected homes and 1,000+ movies on-demand. They employ 30,000 people, with 11,000 people employed in a customer service role.

Sky contact information

“I could not find a reliable contact number for Sky until I found yours. My complaint was processed quickly using your number. Thank you.” – Sue Robertson.

Sky has headquarters in London, Munich and Milan, with a further 32 sites. They operate across Europe and they are the leading investor in entertainment content. They invest £5.2bn in content every year, and they are always rolling out new products for customers.

About These Sky Customer Telephone Numbers

The Sky numbers on our website have been carefully chosen to ensure that they are accurate and high quality. We define ‘high quality’ as a customer service number that either gets you through to a human being straight away or has an efficient automated system for you to contact the customer service team that you need to speak to. If at any point in the future we come across a more efficient Sky contact number, we will update our system with the new number. This will ensure that you always have an easy way to get in touch with the Sky customer service team. This will save you a lot of time in the long run.

Sky Customer Service

“Your Sky contact number is the fastest I’ve ever used. My complaint was resolved quickly and I have had no issues with my service since.” – Mark Golding.

The theory that large corporations make it easy for new customers to contact them, and make it difficult for existing customers to contact them, is largely correct. In an ideal world, everybody would be treated fairly. But sadly, this is not always the case. Large corporations like to invest in online support databases that pass you from page-to-page before you get to any relevant contact information. Our service is a necessary service in today’s world, to help members of the public and businesses get their enquiries dealt with swiftly.

Contact Sky on 0844 324 0299

Call a Sky expert on 0844 324 0299 for all your technical and account enquiries.